Privacy Policy

Thank you for choosing Global Gases Group (Thailand) Co.,Ltd.

Should you be unsatisfied with your purchase, our refund and return policy outlines the steps to ensure a smooth process.

Terms & Definitions

Company: Refers to Global Gases Group (Thailand) Co.,Ltd, located at 188/, Soi 10, Bang Phriang, Bang Bo, Samut Prakan.

Goods: Items purchased from our Service.

Orders: A formal request to buy Goods.

Order Cancellation

You may cancel your Order within 7 days of receipt without needing to provide a reason.

To cancel, reach out to us:

Email: info@gggroupthai.com/

Website: Contact Us Page

Phone: +66 960982413

Upon successful cancellation, we’ll refund you within 14 days using your original payment method.

Return Criteria

For a successful return, ensure:

The purchase was made within the last 7 days.

Goods remain in their original packaging.

Non-returnable Goods:

Items made to your specifications.

Perishable goods or those past their expiry date.

Items unsuitable for return due to health or hygiene concerns, if unsealed.

Goods that are, post-delivery, irrevocably mixed with other items.

Goods not meeting these conditions may be denied a return.

Note: Only regularly priced items are refundable. Sale items are exempt unless local law dictates otherwise.

Returning Goods

Return shipments are at your expense and risk. Send returns to:

188/, Soi 10, Bang Phriang, Bang Bo District, Samut Prakan

For returned items lost or damaged during shipping, we cannot provide refunds. Hence, consider using a tracked and insured shipping service. Refunds require either the physical return of Goods or proof of return receipt.

Gift Returns

For Goods marked as gifts and shipped directly to you, you’ll receive a gift credit upon return. If the item wasn’t marked as a gift or was sent to the giver first, the refund will be sent to them.

Inquiries

For any clarification on our policy:

Email: info@gggroupthai.com

Website: Contact Us Page

Phone: +66 96 098 2413